Terms and Conditions of use and contracting


Preliminary description:

This instrument contains the general terms and conditions (hereinafter, the "Terms and Conditions") that will apply and govern the visit, access and use of the website owned by W2C SAS which is accessed through the electronic address www.viners.com.ar (hereinafter, "Viners" or the "Website", indistinctly) as well as the use, acquisition and consumption of the products and/or services offered through the aforementioned electronic commerce platform . Any person who intends to visit and/or access and/or register in Viners must be over 18 (eighteen) years of age and may do so as long as they abide by these Terms and Conditions, together with all other policies, conditions and principles that regulate the Website and that are incorporated into that instrument directly or through references, or that are explained and/or detailed in other sections of the Website.

Consequently, each and every one of the visits and/or accesses and/or uses of or to Viners and its e-commerce platform through the Website, as well as each and every one of the contracts and/or transactions that are with Viners through the Website, and all its consequences and effects in fact and in law, will be governed by these Terms and Conditions and subject to the applicable legislation in the Argentine Republic.

In the event that you are not older than 18 (eighteen) years of age and/or do not accept these Terms and Conditions and/or any of the policies, conditions and principles that govern the Website and its e-commerce platform, you must refrain immediately from continuing with your visit and/or access and/or registration and/or use of it, as well as from carrying out any available operation.

These Terms and Conditions and the other policies, conditions and principles that govern the Website and its e-commerce platform are mandatory and binding. Consequently, prior to visiting and/or accessing and/or registering and/or any other action related or linked in any way to the Website and its e-commerce platform, you must read, understand and accept all of the Terms and Conditions and other policies, conditions and principles. Similarly, prior to purchasing any product offered on the Website through its e-commerce platform, you must read, understand and accept all of the Terms and Conditions and other policies, conditions and principles that govern it. .

The fact that you visit and/or access and/or register on the Website and/or use the e-commerce platform offered, means that you know and expressly and fully accept the Terms and Conditions and the other policies, conditions and principles of Viners, which is why in all cases it will be understood that you have agreed to comply with, respect and accept them expressly and without question of any kind.

Applicable regulations and legislation

Below, users and/or visitors to the Website are informed that in order to visit, access, use, register and/or purchase the products offered by Viners through the e-commerce platform, they must bear in mind what is established by the following regulations in force and applicable in the Argentine Republic, namely:

- National Law No. 24,788 on the Fight against Alcoholism: Law No. 24,788 prohibits the sale of all types of alcoholic beverages to persons under 18 (eighteen) years of age throughout the territory of the Argentine nation, typifying them as “alcoholic beverages”. to all beverages that are defined and established as such by the Argentine Food Code (CAA) and that, fermented or not, have an alcohol content greater than five per thousand (5‰) in volume measured at twenty degrees Celsius (20 °C). Likewise, the aforementioned rule establishes that alcoholic beverages must be drunk in moderation.

- Law No. 3,361 of the Autonomous City of Buenos Aires: Law No. 3,361 establishes that the sale of alcoholic beverages for consumption outside the establishment that sells them, is restricted to the hours between 8 and 22 hours, and that for In cases of home delivery of alcoholic beverages, delivery may be made only between the hours of 8 a.m. and 12 a.m., requiring the buyer to show personal documentation at the time of delivery of the order or purchase that proves that he or she is older than 18 (eighteen). years of age, in order to protect the sale exclusively to those who are older than that age.

- Law No. 11,825 of the Province of Buenos Aires: Law No. 11,825, modified by Laws No. 13,178 and No. 14,050, establishes that the sale and/or sale and/or supply in any capacity, and home delivery, of alcoholic beverages to be consumed outside the establishment where the sale and/or sale and/or supply is made in any capacity, between 9:00 p.m. and 10:00 a.m.

    Access and use requirements

    To access and/or visit and/or register and/or use the e-commerce platform offered through the Website, you declare and acknowledge that you are over 18 (eighteen) years of age and that you have full capacity and discernment to contract. If you are under that age, you will not be able to register or carry out any type of commercial transaction with and/or through the e-commerce platform that is accessed through the Website, except in those cases in which you have the authorization and consent of their parents and/or guardians and/or managers and/or curators, with whom the corresponding contract will eventually be understood to have been concluded. If You are a business, it is understood that the person conducting the commercial transaction with Viners has the capacity to contract on Your behalf. The acts that persons under the age of 18 (eighteen) years old and/or incapable may eventually carry out through the use of the e-commerce platform offered through the Website will be the absolute responsibility of their parents and/or guardians and/or managers and/or or curators and, consequently, will be considered made by them in exercise of the legal representation they have in accordance with the laws in force in the Argentine Republic. In any event, and if due to having falsified the declaration of age requested when registering on the Sirio Web and/or the date of birth, a person under 18 (eighteen) years of age performs an operation of any kind through the use of the e-commerce platform offered through the Website, in any case, to make the delivery of the purchased products effective, the person receiving the delivery will be required to certify that the person who made the purchase and/or who receives products is over 18 (eighteen) years of age. In case of non-compliance with the aforementioned, Viners will not deliver the product nor will it reimburse the cost of shipping.

    The necessary registration on the Website

    It is a validity requirement to carry out any type of transaction using the e-commerce platform offered through the Viners Website to have completed the relevant forms. The user must complete all the existing forms on the Website with their real, exact, true and current personal data, assuming the obligation to keep them updated when necessary. Users who register on the Website declare, guarantee and respond, in any case, for the veracity, accuracy, validity and authenticity of the information registered in the forms, and Viners may temporarily suspend or definitively cancel their respective account in case of that the entered data could not be confirmed. The data provided by users who register on the Website will be stored on secure servers, being used only by Viners for the purpose of being able to provide the service and/or make the delivery and/or fulfill the transaction made by the user. . When carrying out the registration procedure and completing the pertinent forms on the Sirio Web, a personal account will be automatically created for each of the users who register, which will contain their e-mail address and a security password that will be set for each user. Each user who registers on the Website is obliged to maintain the confidentiality of their respective password. Each user will be responsible for all the operations and/or transactions carried out through their respective account, including the payment of the prices that may eventually accrue for the operations and/or transactions carried out through said account. Likewise, each user undertakes to notify Viners immediately and irrefutably of any unauthorized use of their account, as well as the entry or use of it by unauthorized third parties. Only those users who have previously registered according to the indicated procedure will be able to access sectors of the Website and the e-commerce platform. Each user must keep their username and password strictly confidential and reserved, avoiding sharing or revealing them to third parties. Viners disclaims any type of responsibility for the misuse that could be made of the user or his password. Additionally, Viners reserves the right to verify the accuracy and/or veracity of the information provided by users who register on the Website, notwithstanding which, we are not responsible for the accuracy and/or veracity of the information provided by users upon registration and/or for as long as the account is open.

    Pricing and Billing

    Registering a user on the Viners Website is free and there will be no cost of any kind to those who do so. Notwithstanding the foregoing, for any registered user to purchase any of the products offered through the Viners e-commerce platform, they must pay the published price and, if applicable, the shipping and delivery costs that will be specified when making each purchase. one of the operations and/or transactions. Viners reserves the right to initiate all judicial and/or extrajudicial actions it deems necessary to obtain payment of the amount due. Likewise, Viners reserves the right to modify and/or change and/or add and/or eliminate the current rates at any time, with the sole requirement that they be published on the Website. The prices of the "Wine" type products correspond to unit prices, per bottle. In case there is any doubt regarding the price of a certain product, the purchase process and/or the method and shipping costs, you must communicate it by mail to hola@viners.com.ar

    Intellectual and industrial property

    Viners is the sole owner of all the content and operation of the Website and the e-commerce platform, therefore, the total and/or partial reproduction of any part and/or content published on the Website is prohibited. Viners and its logo are registered trademarks. Likewise, all product brands that are mentioned and/or marketed are protected by the legislation on registered trademarks and belong to their respective owners. All rights related to information, texts, drawings, designs, images, photographs, videos, audios, applets, scripts, codes, statistics, reports, data, notes, files of any kind, software, databases, and/or any other content is the property of Viners and/or its corresponding authors and is protected by national laws and international intellectual property treaties. It is prohibited to translate, decompile, reverse build, disassemble, copy, modify, reproduce, duplicate, lease, publish, disclose, transmit, distribute, market or otherwise dispose of any part of the Website and/or its content without the prior written consent and authorization of Viners. Any unauthorized use, including its reproduction, modification, distribution, assignment, public communication and/or transmission, whether in whole or in part, by any means or process by which it is made, without the prior authorization of Viners is strictly prohibited. by Law. If you want to use material included in this Website, you must first request and obtain the pertinent authorization.

    Exclusion of guarantees and responsibilities

    General disclaimer of responsibilities

    Access, visit and registration on the Viners Website or e-commerce platform is carried out under the sole and exclusive responsibility of the visitors and users who register in accordance with the system provided. Notwithstanding that the content of the Website, the e-commerce platform and any other derivatives have been prepared in pursuit of excellence, Viners does not guarantee, expressly or implicitly, the accuracy, veracity, reliability and/or completeness of the entirety of the information contained or referenced therein. Neither Viners, nor W2C SAS, nor their shareholders, nor any person involved in the creation, production or publication of the Website are responsible in any way or to any extent for any type of damage, direct or indirect, mediate, immediate, consequential, etc., derived from access to the information contained on the Website or from the use of the services offered and/or the e-commerce platform, or due to any error, omission, delay or outdated thereof.

    Liability for damages and detriments

    Neither Viners, nor W2C SAS, nor their shareholders, are responsible for damages of any nature that visitors or users may suffer due to access and/or visit and/or use of the Website or the commercial platform of e .commerce , nor for the effects that the consumption of alcohol may cause to those who have purchased products through it. Similarly, neither Viners, nor W2C SAS, nor their shareholders will be responsible for any virus that could infect the computer of a user or visitor as a result of visiting, accessing, using and/or registering on the Website and/or as a result of any transfer of data, files, images, texts, or audio contained therein. It is the absolute responsibility of Internet users and visitors to the Website to keep their computers protected from this type of event with the systems, software and precautions available to them. For this reason, we can never be held responsible or demand payment for any concept, by virtue of possible damages resulting from technical difficulties or failures in the systems or on the Internet.

    Exclusion of guarantees and responsibility for the operation of the Website:

    Neither Viners, nor W2C SAS, nor their shareholders guarantee the availability and/or continuity of the operation of the Website and we exclude any liability for damages of any nature that may be due to the lack of availability or continuity of the operation of the same, of any of its contents and/or the e-commerce platform. The system may eventually be unavailable due to technical difficulties or failures of the Internet or other servers, or for any other circumstance beyond the control of the Website and Viners. In such cases, Viners will make every effort to restore it as soon as possible without incurring any liability. Viners does not guarantee that the Website and/or its contents are useful for carrying out any particular activity.

    Warning about alcohol consumption:

    The consumption of alcoholic beverages can be harmful to your health, so we recommend you consult your trusted doctor before consuming them. Drinking excessively harms your health and can harm others. Viners recommends not drinking alcohol for those under 18 (eighteen) years of age, pregnant or taking medication.

    Possible violation of intellectual and/or industrial property rights:

    In the event that you consider that any of the products offered for sale on the Website infringe the intellectual or industrial property rights of third parties, you must notify Viners, including the following information: (i) personal data of the claimant; (ii) authentic signature with the personal data of the owner of the allegedly infringed intellectual property rights; (iii) precise and complete indication of the products or content protected by the allegedly infringed intellectual property rights, as well as their location on the Website.

    The correct use of the Website is the responsibility of the user

    Those who visit, access, use and/or register on the Website, undertake to use it in accordance with the law and with the provisions of these Terms and Conditions, morality, good customs and public order, and undertake not to use the Website or the services it offers for illicit purposes or effects, contrary to what is established in these Terms and Conditions, or in order to harm the rights and interests of third parties, or to carry out acts that may damage, disable, overload or deteriorate the Website or its e-commerce platform.

    Breach of Terms and Conditions

    Without prejudice to other measures that Viners may implement in accordance with current law, we will notify users that we will proceed to temporarily suspend or permanently cancel the respective accounts and/or initiate the pertinent legal actions, in any of the following cases:

    When used to violate legal regulations in force in the Argentine Republic.

    When the breach of one and/or any of these Terms and Conditions is verified.

    When the breach of the obligations contracted with Viners from the acceptance of these Terms and Conditions is verified.

    When the commission of conduct or the performance of presumably fraudulent and/or fraudulent and/or criminal acts is verified or generated at the sole discretion of Viners.

    When it is not possible to identify and verify the identity and age of a user.

    When when registering, data had been entered falsifying the truth.

    When it is verified or suspected, at the sole discretion of Viners, that the user is under 18 (eighteen) years of age and/or does not have the legal capacity to contract.

    Modification of the Terms and Conditions

    These Terms and Conditions and other obligations, conditions and principles that govern Viners and/or W2C SAS and/or its e-commerce platform may be totally or partially modified by us, and those modifications and/or additions will be effective from from the moment they are published or inserted on the Website and/or from the moment they are notified to those who access and/or visit and/or register and/or carry out commercial transactions through the e-commerce platform of the Site. Web, whichever comes first. Users and/or visitors to the Website are suggested to verify these Terms and Conditions that are applicable to them and verify that they have not been modified. If you do not accept these Terms and Conditions and/or when they have been modified, you do not accept the modification of any of the terms, conditions, policies and principles applicable to Viners, you must reliably communicate that you do not accept them. Once your message has been received, and as long as there are no pending debts on your part towards Viners, we will proceed to cancel your registration, which is why you will not be able to operate on the Website again. It is recorded that, in the hypothetical case that a clause included in these Terms and Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness will affect only said clause, the validity and validity of the rest subsisting.

    Applicable Law and Competent Jurisdiction

    These Terms and Conditions are governed by the laws in force in the Argentine Republic. Any dispute arising from the use of the services provided through the Website and/or the use of the e-commerce platform and/or this agreement, its existence, validity, interpretation, scope or compliance, will be submitted to the courts. Ordinaries of the Autonomous City of Buenos Aires, the parties renouncing any other jurisdiction and/or jurisdiction.

    Payment conditions.

    The payment methods available are provided by Mercado Pago, owned by Mercado Libre SRL, CUIT 30-70308853-4. Credit card purchases can be made in installment payments or in installments according to the promotions offered by Mercado Pago.

    The payment methodologies are subject to modifications according to the service provided by Mercado Pago, whose terms and conditions must be accepted by the buyer.

    If you have any questions, you can use our contact e-mail hola@viners.com.ar or by contacting our online help center from the site.

    Disconnection to the Site.

    In the event of possible disconnections and/or outages and/or interruptions due to maintenance of the Site and/or events, and/or events and/or events of any nature that are beyond the scope or control of the Company, the User is recommended Contact the Company at hola@viners.com.ar in order to solve the problem as efficiently as possible.


    The User must pay the shipment whose value will be added to the price and must be consulted on the Site. The value of the shipment will be related to its destination. Shipping times are estimates and vary depending on where the customer receives the product.

    Product Change. Returns.

    The consumer has the right to revoke this commercial operation (for the acquisition of things and/or provision of services) during a period of THIRTY (30) calendar days, counted from the date on which the thing is delivered or the contract is concluded. , the last thing that happens, without any responsibility. If the term expires on a non-business day, it is extended until the next business day. This power cannot be waived or waived. The consumer will reliably communicate said revocation to the supplier and will make the thing available to him. Return costs are borne by the supplier. To exercise the right of revocation, the consumer must make the thing available to the seller without having used it and keeping it in the same state in which it was received, and the supplier must return the amounts received to the consumer.

    After this period, the Company reserves the right to accept or not the change of the product.

    In all cases, the request for change or return must be made by sending an email to hola@viners.com.ar.

    Limitation of Liability.

    The User understands and accepts the characteristics and risks of connecting and browsing the Internet. Therefore, the Company will not be responsible for failures, interruptions and/or drops in the network and/or connection services and/or data transmission, nor does it guarantee access to the Site in an uninterrupted, precise or error-free manner. (provided that this is not derived from causes that are attributable to it) and, therefore, the Company will not be liable for the Damages that the User may eventually suffer due to said circumstances.

    The Company reserves the right to modify the computer programs, applications and/or operating systems that it uses, the systematization and/or the general presentation as well as the characteristics and/or conditions of access and/or use of the Site. Likewise, the Company reserves the right to modify, interrupt, suspend and/or cancel temporarily, definitively, partially and/or totally the characteristics, scope, data, use, availability and/or access to the Site, for technical reasons, commercial, updating, maintenance, contractual and/or convenience without the need for justification or prior notification.

    The Company will not be responsible for the Damages -whatever its nature or extension- that the User eventually suffers derived from the connection, access, visit and/or use of the Third Party Sites and/or the contents and/or services provided. through them.

    The Company will not be responsible for any change and/or modification in the Terms and Conditions and/or the Privacy Policy.

    The Company will in no case be responsible for the information, data, opinions and concepts that Users issue, publish or distribute directly and indirectly through the Site and/or by those who issue, publish or distribute through Third Party Sites.

    The Company uses antivirus and protection against viruses, bugs, Trojans, malware, spyware and other risks on the Internet (hereinafter, the "Risks"). However, this may not be enough and does not relieve the User of the responsibility of having their own protection methods for safe browsing, access and use of Internet sites. Therefore, The Company is not responsible for Damages caused by the Risks and/or any other damage derived from the access and/or use of the Site. The Company also does not assume any responsibility for the unauthorized access or use of the servers used to host the Site and/or the data of the Users by third parties.

    The Company uses the security system encrypted by SSL, secure connection layer, to encrypt the data of the Users loaded on the Site.

    However, it is important to point out that the security of the information or payments transmitted over the Internet or by email cannot be guaranteed, and the Company and/or its licensors and/or related companies are not, in any case, responsible for the Damages that eventually derive from the use of electronic means of communication, including, but not limited to them, the Damages that derive from a failure or delay in the sending of electronic communications, interception or manipulation of electronic communications by third parties or through computer programs used for the transmission of electronic communications or viruses.

    Likewise, the Company will not be liable to the User or to any third party for Damages, infractions, crimes, contraventions or any other kind of illicit that may be committed, whether it is intellectual property rights, honor and reputation of people, your personal data, credit, consumer rights, or any other right that could be violated as a result of misuse of the Site by Users.

    The limitations on the liability of the Company established in this section also extend to the directors, administrators, representatives, officials, employees and/or advisors of the Company, who are also released from any liability in relation to the use and/or access to the Site made by Users and third parties for which they should not respond.

    Acceptance of the Terms and Conditions.

    Any person who does not accept these Terms and Conditions, which are mandatory and binding, must refrain from operating on the Site. The User will be responsible for all the operations carried out in his account. The Company is not responsible for the misuse of the Site by Users and other third parties for which it is not responsible. The Company may modify the Terms and Conditions at any time, which must be expressly accepted again by the User in order to use the Site.

    Sole Agreement.

    The Terms and Conditions and their modifications, as well as the Privacy Policy, constitute the only agreement between the User and the Company and supersede any previous contract between them. Likewise, the User will also be subject to the Particular Conditions that are established.

    Company Contact.

    Any request, query, claim and, in general, any communication to the Company must be sent by email to the following address: hola@viners.com.ar.

    Privacy Policy

    The Company informs that all the data that you provide to the Company will be subject to this Privacy Policy.

    Respect for Privacy.

    The Company respects the privacy of all Users who enter, use, browse and/or register on the Site.

    For this reason, the Privacy Policy establishes what is the personal information of the Users (hereinafter, the "Information") that the Company may collect, the use and purpose that will be given to the Information, the security measures adopted by the Company, the mechanisms made available to Users so that they can access Information on how to contact the Company to inquire about the application of the Privacy Policy and/or about any other issue that may arise in this regard.

    Collection and use of user information.

    The Company will not collect information about the User through the Site unless the User himself provides it to the Company voluntarily.

    The User who does not want the Company to collect Information about him, must refrain from browsing the Site and/or registering as a User.

    The User is informed that the Information will be subject to automated processing and incorporated into the Company's database for the purposes indicated below: process the Information to better understand the needs of the Users; improve the benefits and services of the Company; compile statistics; allow the Company to communicate with the User; invoice the products offered by the Company through the Site; organize, design, prepare, segment and/or direct advertising promotions, marketing actions, direct sales and/or other similar activities and/or for any other purpose that is strictly necessary for the Company to provide its services to the User. The Company informs that the aforementioned services may be provided directly by the Company and/or through third parties contracted for such purposes. In these cases, the relationship with the contracted third parties will be governed in accordance with clause 15.3 hereof.

    Consequently, each time the User provides Information to the Company, the User accepts and gives their free, express and informed consent for the Information to be used for the aforementioned purposes, and authorizes its treatment, storage, collected or transferred in accordance with the terms and conditions established in the Privacy Policy.

    The Company collects Information through the Site when: i) any visitor enters and browses the Site; ii) questions, complaints, comments or messages are sent to the Company; iii) the User's registration process is completed; iv) informative material about the Site or any of its activities is requested; and/or v) participate in online promotions, contests or surveys.

    The Information may include name, surname, address, gender, age, identity number, email address, telephone, profession, tax identification code (CUIT) and/or information on the tax and social security status necessary for the Company to invoice their services, and/or any other information that allows the User to be individualized.

    Transfer of information to third parties.

    The Company informs the User that acceptance of this Privacy Policy will imply that he/she grants his/her consent for the Company to transfer his/her data to its affiliates, controlled, linked, related and/or any third party, even when they are located in countries that do not have the same levels of privacy as Argentina, when this is strictly necessary in order to comply with any of the purposes indicated in point 15.2 of this Privacy Policy.

    The Information will be disclosed, shared or transferred in accordance with the legislation in force in the Argentine Republic applicable to the protection of personal data, ensuring the confidentiality and privacy of the User's Information.

    The Company informs the User that it undertakes to take all measures within its reach in order to ensure that these companies and/or third parties apply adequate privacy and confidentiality measures in the treatment of the Information, and that they use the same exclusively for the purposes for which it has been assigned. In addition, these third parties must eliminate and/or return to the Company the Information that has been provided to them when it is no longer necessary for the purposes for which it was shared. .

    The Company may disclose the Information in the following cases, provided that it is permitted by law: (a) if required by a national, provincial, municipal judicial or administrative authority and/or any other competent public body; (b) if said data is necessary for the protection of the rights of third parties; (c) when necessary for the protection of the rights or interests of the Company, its controllers, subsidiaries, affiliates, directors, managers, employees, Users or the general public.

    Sending emails to the user.

    The Company may send emails to the User in order to inform about the transactions made through it, and/or the status of their account. Likewise, you can use it to send notifications from the Company to the User and/or respond to the User's questions and/or queries.

    The Company may also send emails with information, offers or promotions about the products and services offered.

    At any time, the User may request the Company to be removed from the distribution list by contacting the email address indicated in the email sent by the Company.

    Use of cookies and other technologies.

    By accepting this Privacy Policy, the User gives his consent for the Company to store information on his computer, in the form of a "Cookie" or similar technologies. Cookies allow us to design and implement improvements that allow us to better satisfy the interests and preferences of users and visitors. Most internet sites make use of these cookies, providing information that can be used to monitor and offer specific content appropriate to the interests of each visitor.

    Cookies do not cause damage to the computer and only the Site can read, store, modify and/or delete them.

    The User is informed that the majority of Internet browsing programs allow Cookies to be deleted from the computer's hard drive, block all Cookies or receive a warning message before a Cookie is stored.

    The Company recommends that the User consult the instructions of his navigation program to know how these functions work and are applied.

    In the event that the User does not wish to authorize the use of cookies by the Company, we request that the User refrain from browsing the Site.

    The acceptance of the Privacy Policy will also imply that the User gives his consent for the Company to collect technical information automatically, such as the type of Internet browsing system used by the User, the operating system of his computer, and other data. linked to your Internet access system.

    Privacy measures.

    The Company has provided physical, electronic, administrative and security procedures to safeguard and secure the Information, prevent unauthorized access to it, maintain the accuracy of the data and ensure the correct use of the Information.

    The Company protects the Information in accordance with security standards and procedures recognized and accepted in the market and permanently analyzes how to improve and raise the levels of Information protection.

    Without prejudice to what is stated in the preceding paragraph, the User acknowledges that the existing technical means of security are not impregnable, and that even when all reasonable security precautions are taken, it is possible to suffer manipulation, destruction and/or loss of data or information. However, the Company guarantees that it will take all measures within its power to protect Users against any modification, disclosure and/or unauthorized access to the Information it retains.

    On the other hand, the User is warned that he is also responsible for adopting the necessary security measures to protect the Information, such as keeping his access code to the Site secret, changing the access code periodically, using security access codes that include a combination of letters and numbers, use a secure browsing system and not access the Site from public networks, call centers and/or other places that do not guarantee security in accessing the Site or data traffic.

    THE AGENCY FOR ACCESS TO PUBLIC INFORMATION, in its capacity as the Control Body of Law No. 25,326, has the power to deal with complaints and claims filed by those who are affected by their rights due to non-compliance with current regulations on protection. of personal data.

    Rights of the owner of the data.

    In accordance with current legislation, the User is informed that he may request the exercise of his right of access, rectification or deletion of the Information free of charge at intervals of no less than six months, unless a legitimate interest is proven in accordance with the established in article 14, paragraph 3 of Law No. 25,326, by sending an email to the address indicated in the paragraph below, after proof of identity.

    If the Information is incorrect and the User wishes to correct, update and/or delete it, the Company will proceed according to the User's request at no cost.

    Any request to update and/or delete the Information must be addressed to the following email address hola@viners.com.ar indicating in the subject of the email "Inform", "Rectify", "Delete" and/or "Update " as appropriate and providing the data necessary to comply with the purpose of the request.

    Notwithstanding the foregoing, the Company may keep the Information or data whose elimination has been requested if there is a legal obligation to keep the data or an order issued by a competent judicial or administrative authority in that regard.

    Information about third parties.

    The User may send the Company information about third parties in order to participate in any promotion, raffle, discount and/or any other activity or service that requires it, as indicated in the terms and conditions of each product, provided that such information is limited to minimal information for which the consent of the third party is not necessary.

    The Company informs that it will use said information exclusively for the purposes for which said information was sent. In that case, the Company may send information and advertising messages about its products and services to third parties. In this case, these third parties may make use of the option not to receive emails, communicating said decision to the Company.

    The User assumes all responsibility for possible damages or injuries to the rights of third parties that derive from the delivery of Third Party Information to the Company, and will hold the Company harmless with respect to any claim that said third parties may raise against the Company.

    Social plugins.

    The Company informs that the Site contains social plug-ins (the "Plug In") that allow the user to connect the Site with different social networks. In this way, the user will be able to indicate that he likes the Site on social networks such as Facebook, without having to leave the Site and/or share his experiences with his friends and other users of said social networks.

    In the same way, through the Plug In, the Site will give the user the possibility to log in and register as a User by entering through an account previously created in another social network (such as Facebook, Instagram, and/or anyone indicated therein). .

    The Company informs that through the use of the Plug In, certain User information may be shared that is necessary for the Plug In to fulfill the aforementioned purpose.

    Changes to the Privacy Policy.

    The Company reserves the right to modify the Privacy Policy at any time, terms and/or conditions that the Company deems pertinent, in accordance with the principles and requirements established in Law No. 25,326.

    Said changes will be effective from the moment they are published on the Site or from the time they are notified to the User by any means, whichever occurs first.

    The Company recommends checking the Privacy Policy each time the Site is accessed.

    Terms and Conditions Viners - Latam

    Exclusive promotion for LATAM Pass members who make purchases at www.viners.com.ar . Not combinable with other promotions. Customers reached by the promotion who make purchases at www.viners.com.ar will accumulate Viners Rewards points on each purchase, which can then be exchanged for LATAM Pass miles. 1 LATAM Pass mile equals 100 Viners Rewards points. The minimum redemption is 25,000 Viners Rewards points, and the maximum monthly redemption is 100,000 Viners Rewards points.

    Accreditation process: Whoever wishes to redeem must send an email to rewards@viners.com.ar informing the number of points they wish to redeem, their document number and LATAM Pass number. The miles associated with the purchase will be credited within 20 business days of making the exchange, once the validation of the reported data has been carried out. In case of return or cancellation of order, the miles will not be credited. Promotion valid only for the Argentine Republic.

    The use of LATAM Pass Miles is subject to the terms and conditions of the LATAM Pass program.

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